Frequently Asked Questions on our Process and Products

Got some burning questions? Let’s get you the answers you need.

What platforms do you design the sites on?

All of our websites are built on self hosted WordPress.  It is very flexible, can expand as your business grows, and you can learn to update it yourself without the need to learn complicated code

Our favourite theme is Divi by Elegant Themes.  It allows us to create some stunning design, and has a lot of practical and useful functions built in

Are your Website Packages fixed or can I add in more?

No, they are definitely not fixed. We want to work with you to give you exactly what you need.

When you Book in for a Complimentary Call, we can chat about what you want and put a package together just for you

How long does it take to build my website?

That depends!  If you already have all of your content ready to go, it can be done in just 2-3 weeks

If your site is bigger or needs more attention, or if you need more time to create your content, then it will be longer
We do have a limit of 3 months from start to completion

What does the website process look like?

It varies somewhat depending on what you need, but it always involves you and I talking about what you want, what will work, and ensuring you are happy with what is being done.

More detail can be found on any of the Packages pages

Are there other costs I need to consider apart from your fee?

Maybe
If you don’t already have a domain, hosting and SSL you will need to purchase them – we will do it for you but you must pay up front for it
If you need premium plugins or third party systems to work with your website, then there will also be additional costs

What do I need to pay when?

There is a deposit to pay before we start work on your website
Then there is a stage payment once we have got your website to a point where we just need your content
Final payment is due once the work is complete and the site is ready to publish
Third party provider costs are payable up front

What will you need from me?

You will need to provide all of the content for your website, along with any images you want us to use (we can point you in the right direction to find royalty free images)
It also helps if you have a good idea of the colours and style you would like

Can I add more pages to an existing Website later?

Yes you can.  One of the things we love about WordPress websites is how they can grow with your business.
You can either do it yourself if you feel confident, or you can come back to us to do more work on your website for you

Will I need ongoing support?

Your website will need to be kept up to date with newer versions of WordPress and the plugins and theme, to keep it secure and working properly.  You should also take regular backups of your site in case any problems arise (they can so best to be safe)

You will get access to some video tutorials showing you how to do that, so you can do them yourself, but if you don’t feel confident and you would like us to take care of your site for you then you can opt for one of our Care Packages

What if I need something different to your packages?

Then you can have it!
No two businesses or websites are the same, and I am always happy to chat with you about what you need.

Can you help me with a Membership site or On-line Course?

Yes we can
Book a Complimentary Call to talk about what you need

Can you help me to move my hosting?

Yes we can if you need to, and provided you have your login details or can get access via your existing provider

What if I have a question not covered in these FAQs?

Then drop me a line.  I am always happy to answer your questions
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